Hardware & Devices Archives - Praos Smart Security https://www.praossolutions.com/faq_category/systems-hardware/ Richmond (VA) Smart Home Security Systems Sat, 17 Jun 2023 20:54:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Can I get an additional system for my vacation home? https://www.praossolutions.com/faq/can-i-get-an-additional-system-for-my-vacation-home/ Tue, 13 Jun 2023 18:53:35 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10638 Of course! Just give us a call at 804-635-3192, or chat via text with one of our expert security advisors to get started.

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]]> Of course! Just give us a call at 804-635-3192, or chat via text with one of our expert security advisors to get started.

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]]> Can I take my system with me if I move to a new home? https://www.praossolutions.com/faq/can-i-take-my-system-with-me-if-i-move-to-a-new-home/ Tue, 13 Jun 2023 18:53:24 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10637 Yes. That’s one of the advantages of a wireless system. Just take the devices out of your old home and place them in your new home. Once you have installed your system in the new location, just call or chat to let us know. Your monthly rate will remain the same unless you choose to

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]]> Yes. That’s one of the advantages of a wireless system. Just take the devices out of your old home and place them in your new home. Once you have installed your system in the new location, just call or chat to let us know. Your monthly rate will remain the same unless you choose to add additional services. If your system was professionally installed by Praos Smart Security, we’ll take care of it for you as well.

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]]> Does my security system have a warranty? https://www.praossolutions.com/faq/does-my-security-system-have-a-warranty/ Tue, 13 Jun 2023 18:52:58 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10626 Your security system hardware is covered by a lifetime limited warranty, and smart home devices such as thermostats, cameras, locks, etc. come with a 2-year limited warranty. If anything breaks during the first two years, it will be replaced.

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]]> Your security system hardware is covered by a lifetime limited warranty, and smart home devices such as thermostats, cameras, locks, etc. come with a 2-year limited warranty. If anything breaks during the first two years, it will be replaced.

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]]> I don’t have good cellular service at my house. Will my system still work? https://www.praossolutions.com/faq/i-dont-have-good-cellular-service-at-my-house-will-my-system-still-work/ Tue, 13 Jun 2023 18:52:45 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10625 Absolutely. Our cellular backup will connect to the strongest major wireless provider at your location. However, if you are in the deep woods, we can use your address to verify coverage during our initial consultation.

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]]> Absolutely. Our cellular backup will connect to the strongest major wireless provider at your location. However, if you are in the deep woods, we can use your address to verify coverage during our initial consultation.

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]]> When a security breach occurs, does my system tell me where in my home it happened? https://www.praossolutions.com/faq/when-a-security-breach-occurs-does-my-system-tell-me-where-in-my-home-it-happened/ Tue, 13 Jun 2023 18:52:35 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10624 Yes. Each sensor protects a door, window, or area, and will indicate the location of the breach when an alarm occurs.

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]]> Yes. Each sensor protects a door, window, or area, and will indicate the location of the breach when an alarm occurs.

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]]> What type of batteries do door and motion sensors use? https://www.praossolutions.com/faq/what-type-of-batteries-do-door-and-motion-sensors-use/ Tue, 13 Jun 2023 18:52:24 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10623 Smart Security Systems: Door sensors take a single 3V lithium watch battery, while motion sensors take two lithium AA batteries. Both types of battery last 5 to 10 years.

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]]> Smart Security Systems: Door sensors take a single 3V lithium watch battery, while motion sensors take two lithium AA batteries. Both types of battery last 5 to 10 years.

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]]> Do pets trigger motion sensors? https://www.praossolutions.com/faq/do-pets-trigger-motion-sensors/ Tue, 13 Jun 2023 18:52:14 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10622 In general, only pets over 40 lbs. are capable of triggering motion sensors. To safeguard against pet-triggered alarms, we suggest following the recommendations provided with your security system, and (if possible) setting motion detectors in areas that pets don't normally frequent.

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]]> In general, only pets over 40 lbs. are capable of triggering motion sensors. To safeguard against pet-triggered alarms, we suggest following the recommendations provided with your security system, and (if possible) setting motion detectors in areas that pets don’t normally frequent.

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]]> Can my system and smart home devices be controlled with voice commands like the Google Assistant or Amazon Alexa? https://www.praossolutions.com/faq/can-my-system-and-smart-home-devices-be-controlled-with-voice-commands-like-the-google-assistant-or-amazon-alexa/ Tue, 13 Jun 2023 18:52:05 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10621 Smart Security uses “skills” provided by Alarm.com to control your system and compatible devices through Alexa, Siri, and the Google Assistant. For example, you can say “Alexa, ask Alarm.com to arm the security system.”

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]]> Smart Security uses “skills” provided by Alarm.com to control your system and compatible devices through Alexa, Siri, and the Google Assistant. For example, you can say “Alexa, ask Alarm.com to arm the security system.”

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]]> Can my system be connected to smart-home devices, such as smart lights, locks, and thermostats? https://www.praossolutions.com/faq/can-my-system-be-connected-to-smart-home-devices-such-as-smart-lights-locks-and-thermostats/ Tue, 13 Jun 2023 18:51:54 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10620 That's a popular option for many customers. Smart-home devices are a great way to enhance the real home security we provide. They're easy to add, and compatible devices can be controlled by your system's mobile app.

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]]> That’s a popular option for many customers. Smart-home devices are a great way to enhance the real home security we provide. They’re easy to add, and compatible devices can be controlled by your system’s mobile app.

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]]> Can I turn the alarm system on and off? https://www.praossolutions.com/faq/can-i-turn-the-alarm-system-on-and-off/ Tue, 13 Jun 2023 18:51:43 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10619 Yes, our smart security systems provide multiple ways to arm or disarm your system. Use a passcode, the Praos Smart Security app, Bluetooth hands-free disarming, and an optional keychain remote.

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]]> Yes, our smart security systems provide multiple ways to arm or disarm your system. Use a passcode, the Praos Smart Security app, Bluetooth hands-free disarming, and an optional keychain remote.

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