FAQs Archive - Praos Smart Security https://www.praossolutions.com/faq/ Richmond (VA) Smart Home Security Systems Mon, 19 Jun 2023 03:09:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 I already have a home security system in my home. Can I get professional monitoring for that system? https://www.praossolutions.com/faq/i-already-have-a-home-security-system-in-my-home-can-i-get-professional-monitoring-for-that-system/ Tue, 13 Jun 2023 18:57:02 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10660 Certainly. We have a lot of experience transitioning older alarm systems to our monitoring and service. Quite often we can add to your existing system making it even more valuable. Text us at 804-635-3192 to ensure that you've got real home security.

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]]> Certainly. We have a lot of experience transitioning older alarm systems to our monitoring and service. Quite often we can add to your existing system making it even more valuable. Text us at 804-635-3192 to ensure that you’ve got real home security.

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]]> I live outside the United States. Can I still get one of your systems? https://www.praossolutions.com/faq/i-live-outside-the-united-states-can-i-still-get-one-of-your-systems/ Tue, 13 Jun 2023 18:56:30 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10659 Currently, our systems are only available in the United States, Canada, and Puerto Rico.

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]]> Currently, our systems are only available in the United States, Canada, and Puerto Rico.

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]]> Do you charge for shipping? https://www.praossolutions.com/faq/do-you-charge-for-shipping/ Tue, 13 Jun 2023 18:56:14 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10653 No. Your certified trained professional technician will deliver your equipment on the day of your installation, free of charge.

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]]> No. Your certified trained professional technician will deliver your equipment on the day of your installation, free of charge.

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]]> Can the panel be mounted on the wall? https://www.praossolutions.com/faq/can-the-panel-be-mounted-on-the-wall/ Tue, 13 Jun 2023 18:56:02 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10652 The touchscreen panel can either be wall-mounted or freestanding using the included desk-mount. We recommend freestanding, although professional installation of a wall-mounted panel will conceal the power cord, giving a cleaner finish.

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]]> The touchscreen panel can either be wall-mounted or freestanding using the included desk-mount. We recommend freestanding, although professional installation of a wall-mounted panel will conceal the power cord, giving a cleaner finish.

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]]> I don’t have a landline. Can I still get a system? https://www.praossolutions.com/faq/i-dont-have-a-landline-can-i-still-get-a-system/ Tue, 13 Jun 2023 18:55:48 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10651 Certainly. Our systems communicate wirelessly through cellular networks and Wi-Fi – no landline needed.

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]]> Certainly. Our systems communicate wirelessly through cellular networks and Wi-Fi – no landline needed.

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]]> I’d rather not self-install. Is professional installation available? https://www.praossolutions.com/faq/id-rather-not-self-install-is-professional-installation-available/ Tue, 13 Jun 2023 18:55:37 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10650 Yes, the most important thing is that your system is right for your home. Larger systems, or systems with cameras, locks, thermostats, or other sophisticated devices might benefit from professional installation. If you prefer someone to install your system, one of our trained professionals at Praos Smart Security can assist you.

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]]> Yes, the most important thing is that your system is right for your home. Larger systems, or systems with cameras, locks, thermostats, or other sophisticated devices might benefit from professional installation. If you prefer someone to install your system, one of our trained professionals at Praos Smart Security can assist you.

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]]> How easy is it to self-install a system? https://www.praossolutions.com/faq/how-easy-is-it-to-self-install-a-system/ Tue, 13 Jun 2023 18:55:27 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10649 Every component comes with extra strength adhesive strips to make placement quick and easy. Real home security is especially effective when it fits your needs, so your system may have cameras, thermostats, or other smart home devices. With these additional devices, we recommend professional installation and setup of these systems.

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]]> Every component comes with extra strength adhesive strips to make placement quick and easy. Real home security is especially effective when it fits your needs, so your system may have cameras, thermostats, or other smart home devices. With these additional devices, we recommend professional installation and setup of these systems.

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]]> Is there a termination fee if I cancel my monitoring & service? https://www.praossolutions.com/faq/is-there-a-termination-fee-if-i-cancel-my-monitoring-service/ Tue, 13 Jun 2023 18:54:54 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10644 For all new system installations, you have the right to cancel your service within the first 30 days for a full refund, with no termination fee. After the 30-day risk-free period, the terms of your agreement will be in effect. You’ll be responsible for any remaining balance for your monitoring service.

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]]> For all new system installations, you have the right to cancel your service within the first 30 days for a full refund, with no termination fee. After the 30-day risk-free period, the terms of your agreement will be in effect. You’ll be responsible for any remaining balance for your monitoring service.

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]]> Can I save money on my homeowner’s insurance by having a monitored alarm system? https://www.praossolutions.com/faq/can-i-save-money-on-my-homeowners-insurance-by-having-a-monitored-alarm-system/ Tue, 13 Jun 2023 18:54:35 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10643 It’s common for some insurers to provide a discount of up to 20% on homeowner's insurance if you have a professionally monitored system. Be sure to check with your insurance company for more information. Plus, additional discounts are available with water leak detection and automatic shut-off valves.

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]]> It’s common for some insurers to provide a discount of up to 20% on homeowner’s insurance if you have a professionally monitored system. Be sure to check with your insurance company for more information. Plus, additional discounts are available with water leak detection and automatic shut-off valves.

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]]> Who gets notifications when my alarm goes off? Can I choose who I want to be notified? https://www.praossolutions.com/faq/who-gets-notifications-when-my-alarm-goes-off-can-i-choose-who-i-want-to-be-notified/ Tue, 13 Jun 2023 18:54:11 +0000 https://www.praossolutions.com/?post_type=avada_faq&p=10642 Once you activate monitoring with Brinks Home Security, you will specify a list of emergency contacts. With professional monitoring, once an alarm goes off, the Alarm Response Center will begin contacting the individuals on your list. You can update the list anytime.

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]]> Once you activate monitoring with Brinks Home Security, you will specify a list of emergency contacts. With professional monitoring, once an alarm goes off, the Alarm Response Center will begin contacting the individuals on your list. You can update the list anytime.

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